For health and saftey reasons Cat Utopia can only accept cats that meet the following requirements:
• Fully vaccinated
• Up to date on flea & worm treatments
• Have had their nails clipped recently
See below for full details.
Vaccinations
We only board fully vaccinated cats. You must provide a current vaccination certificate (F3, F4 or F5) when checking in your cat.
Please note: Vaccination certificates are only valid for 12 months. If your cat’s vaccination is due close to your booking, we require it to be done at least two weeks prior to arrival.
Flea & Worm treatment
We ask that your cat’s flea and worm treatment be up to date. We recommend spot flea treatments eg: Frontline, Advantage or Revolution (applied every month) or flea injections.
Nails clipped recently
For health and safety reasons, all cats must have clipped nails.
If your cat’s nails have been clipped in the past month, please advise staff so that they don’t have to clip them. There is a $10 fee to clip your cat's nails.
Please also note the following conditions that apply to cats.
Medication
• All allergies and ailments must be declared when booking
• If your cat is on medication, we would appreciate it if you give us details at booking and bring ALL medications with you.
• If your cat requires medication or has special needs while at our facility, our staff are fully trained to provide such services. We do administer injections but you need to check with the manager that we can in your circumstance.
Restraint
To ensure your feline is as safe and comfortable as possible, we request that you restrain your cat upon arrival. We suggest a carry case, harness? or a pillowcase.
Feeding
We want your cat to enjoy his or her meal times, so at Cat Utopia all cats receive an individual diet that is as close to their home diet as possible. Fussy appetites are catered for and we are happy to accommodate special feeding needs. We provide Royal Canin as well as a selection of moist (canned and fresh) foods to all cats and we have a menu of treats available for pampered pets.
Please check your chosen accommodation for the menu options included in your booking.
Cats prone to knotting
Some cats require daily brushing to reduce knotting and maintain their coats. If we feel it’s necessary for your cat to be brushed daily, we will tell you at check-in time and you will be required to pay a small additional fee for the ongoing grooming.
Deposits and Minimum Stays
A $50 non-refundable deposit is required to secure all bookings ($100 at Christmas). This deposit must be paid within 5 days of receiving your confirmation letter so that we can hold your place.
There are minimum stay requirements during some school holidays, please see below:
Easter ~ 5-day minimum stay
Christmas & New Year ~ 7-day minimum stay.
